Knowledge Transfer Experts

Practical and Innovative Training & Documentation

Waters Multimedia specialise in the development and supply of training and documentation to help you transfer critical knowledge across your workforce – clearly, effectively and at scale.

We understand how and why people learn, based on years of experience working in large, complex organisations.

From training strategy to video tutorials and training manuals, to employee communication tools, procedures, work instructions and podcasts, we transform complex information into clear, engaging learning experiences to embed your organisation’s operational knowledge across people, processes and platforms.

Services

Services

  • Video Tutorials
  • Online & In Person Training
  • Operations & Safety Documentation
  • Change Leadership
  • Employee Communications
  • Software Training
  • SME Development
  • In House Broadcasting
  • Employer Branding

Our Core Skills

Waters Multimedia’s skillset has evolved from our huge experience as Human Resources Consultants, Trainers and Technical Writers. As well as working with large complex organisations in the Mining and Infrastructure industries, we are also experienced video producers and screenwriters.

Our combined experience, helps organisations to communicate and exchange knowledge in their businesses with innovative video, audio and written training tools.

More than just pointing a camera and microphone, we capture your organisation’s experience and knowledge. Our insight comes from your people, knowing how and why they learn or share information, and understanding what motivates them to embrace change.

Waters Multimedia consults and delivers at the nexus of people leadership, process and technology.

Experienced Leadership

Megan Williams is the principal project manager and resourcing consultant, with over thirty years’ experience in the human resources, project management, change leadership and training sectors in heavy industry, including energy and mining.

As a qualified counsellor for over ten years, Megan has worked with people to support them to learn and grow in their personal lives. She understands the delicate balance between an organisation’s goals and a person’s needs to maintain their sense of self-worth through an organisation’s learning and change process.

Megan holds tertiary qualifications in Business HR/IR and Finance and postgraduate qualifications in Counselling and Training.



Joe Newkirk is Waters’ principal writer and consultant. With 25 years experience in technical documentation he has served in the Energy and LNG sectors to develop operations and maintenance procedures, manuals, work instructions and ‘how to’ guides.

Joe has a proven track record of gaining the cooperation of Subject Matter Experts to harness an organisation’s knowledge, as well as translating technical information into readable and accessible training and documentation.

Turn your organisation’s knowledge into operational excellence

Approach: Practical, Innovative, Best Practice

We consult and deliver by working with you to identify your goals for capturing your organisations technical or process knowledge. We consider the platforms and technologies in your organisation. We factor in your cultural, geographical and employee relations operating environments and tailor a scaled and value-based initiative specifically for your workforce.

We then work with your Subject Matter Experts to develop the tools, such as video tutorials, training manuals, employee communication tools, procedures, work instructions and podcasts for your projects such as training, organisation development initiatives and software implementations.

Waters Multimedia consults and delivers at the nexus of people leadership, process and technology. From control room to field crew, we embed operational knowledge across your entire operation with tailored training materials and multimedia content.

Consulting & Contracting
  • We can consult with you to set strategy and establish your knowledge transfer projects.
  • We can also provide you with contracting resources to support your longer term initiatives.
  • Every Waters Multimedia resource upholds our operating values.
Waters Multimedia Values
  • We do what we say we are going to do.
  • We uphold the best interests of our clients before our own.
  • We communicate honestly and accept responsibility.
  • We operate and bill transparently.
  • We deliver to work ourselves out of a job, transferring skills and leaving our knowledge behind.
We Partner With:

Energy …

Mining …

Government …

construction …

Renewables …

Energy …

Mining …

Government …

construction …

Renewables …

Tell us how can we help

Let’s discuss your next project